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Helping Hands for NICU Moms

Our story

Because of Maverick, no NICU mom should feel alone

Written by Tiffany Higbee, president and co-founder of Helping Hands for NICU Moms.

Why we do this

When my sister Alyssa was pregnant with Maverick, what should have been one of the happiest seasons of her life slowly became filled with complications, fear, and constant uncertainty. There were appointments that didn’t go as planned, conversations no mother wants to have, and weeks where joy felt overshadowed by worry. I watched her try to stay strong, holding onto hope while preparing herself for the unknown.

When Maverick was born and admitted to the NICU, everything changed. The excitement of finally meeting him was immediately met with machines, wires, monitors, and medical terminology that quickly became part of our everyday language. Instead of bringing her baby home, Alyssa had to leave the hospital with empty arms. I will never forget watching my sister walk out of those doors without him — trying to be brave, trying to trust the process, but completely heartbroken.

The NICU became our second home. Long days turned into long weeks. There were moments of progress that gave us hope, and moments of setback that took our breath away. Alyssa was recovering from childbirth while spending every ounce of energy she had sitting beside Maverick’s bed, praying, advocating, and loving him through it all. The emotional toll was heavy. The exhaustion was real. And yet she showed up every single day.

When we finally got to bring Maverick home, it felt like we could finally breathe. After so much fear and waiting, he was finally in his own space. But that relief didn’t last long. Shortly after coming home, Maverick got RSV. One night, he stopped breathing. The panic of that moment is something I will never be able to put fully into words. Emergency responders were able to get him back, but instead of settling into normal life, we were back in the hospital — this time in the PICU — fighting all over again.

Maverick as a newborn in a hospital bed, wearing a knit hat and breathing support, under a footprint-print blanket
Maverick, during one of his hospital stays.

What was supposed to be the beginning of normalcy turned into more months of uncertainty, hospital stays, and hoping every single day that he would be okay. The PICU became another chapter in a story we never imagined we would live. Watching my sister endure that — the fear of almost losing her baby at home after finally getting him there — changed me forever.

Throughout all of it, the small gestures meant more than people realize. A snack during a long shift at the hospital. A warm blanket. A gift card for a quick meal. A note reminding her she wasn’t alone. Those small acts didn’t fix the medical crisis, but they carried her through it.

Helping Hands for NICU Moms was born from that season — from Maverick’s fight, from Alyssa’s strength, and from our family’s experience walking through both the NICU and the PICU. We know what it feels like to sit beside hospital beds for months. We know what it feels like to leave without your baby — and what it feels like to nearly lose them after finally bringing them home.

We cannot take away the fear. We cannot change a diagnosis. But we can show up. We can bring comfort into sterile rooms. We can remind mothers that someone sees them, cares for them, and is standing beside them in one of the hardest seasons of their lives.

This mission is not just something we do. It is part of our story.

And because of Maverick, we are committed to making sure no NICU or PICU mom feels alone.

Maverick asleep in someone’s arms with a nasal cannula and monitor lead
Maverick, during one of his hospital stays.
Maverick as a smiling toddler lying in the shallow water at a splash pad
Maverick today.

RSV can be serious for babies who spent time in the NICU. Learn more in our guide to RSV after the NICU.

How it grew

From a family project to a nonprofit

  1. Year 1

    Small, simple, and deeply personal

    The first year of Helping Hands for NICU Moms was small, simple, and deeply personal. It was just my sister and me — reaching out to local businesses, sending messages, making phone calls, and explaining why this mission mattered to us. We didn’t have a large platform or a big following. We just had a story, a purpose, and the determination to make even a small difference.

    Little by little, businesses said yes. Friends donated. Community members showed up. We spent weeks collecting items, organizing donations in our homes, and carefully assembling each basket by hand. Every blanket folded, every gift card tucked inside, every handwritten note placed in a basket was done with intention and love.

    That first year, we delivered around 30 baskets to the hospital. Walking into those doors — not as a scared family this time, but as women carrying comfort for other NICU moms — was emotional in a way I can’t fully describe. What began from one family’s hardship turned into something that could reach others.

    It wasn’t about numbers. It was about impact. And that first year proved that even something small can grow into something powerful when it’s built from the heart.

  2. Year 2

    The moment we understood this was our calling

    In our second year, Helping Hands for NICU Moms began to grow in ways we never expected. What started as just my sister and me reaching out to businesses turned into something much bigger. More local companies stepped forward to donate, sponsor baskets, and share our mission. Our family jumped in to help organize, assemble, and spread the word. Friends, coworkers, and community members began asking how they could be involved.

    Instead of collecting donations on our own, we now had people dropping items off, sharing our posts, and volunteering their time. The mission no longer felt small — it felt supported. We were able to assemble even more baskets, filling them with additional comfort items, essentials, and encouragement for both moms and babies. Seeing the community rally around NICU families showed us how deeply this mission resonated.

    It was during this year that we realized this was bigger than an annual project. We knew we wanted to become an official nonprofit so we could reach more companies, build stronger partnerships, assemble more baskets, and make an even greater impact in year three and beyond. We didn’t just want to grow — we wanted to build something sustainable that could serve NICU families for years to come.

    Year two wasn’t just growth. It was the moment we understood this was our calling.

  3. Year 3

    Seen, supported, and never alone

    We are especially grateful to Minky Couture, Idaho Central Credit Union, and the many other businesses and individuals who helped make this year possible. Each basket included comforting and practical items such as cozy socks, blankets, toiletries, self-care products, snacks, drinks, journals, meal and coffee gift cards, preemie clothing, swaddles, pacifiers, and other essentials for both mothers and babies.

    More than anything, these baskets were a reminder to NICU mothers that they were seen, supported, and never alone during an overwhelming and emotional time. Every donation, no matter the size, helped bring comfort and encouragement to a mother who needed it most.

    As we prepare for another year, we hope you will consider supporting Helping Hands for NICU Moms again. Your continued generosity allows us to reach even more families and provide thoughtful gifts during a difficult journey. Together, we can continue showing NICU mothers that their community cares.

    Two volunteers with a cart of care baskets outside a hospital entrance on delivery day

Help us write year four.

Our goal for Mother’s Day 2027 is 75 care baskets for local NICU moms.